Due to the outbreak of Covid-19, we are temporarily not accepting any returns to ensure the safety of our staff & courier partners. All the products listed on hummel.net.in are “Non- Returnable”
HUMMEL.NET.IN has put no-hassle procedures to ensure that you can buy from us in confidence and return the item. In case you are not happy with the order you have received, or you found some issue in the quality/size or colour of the item, please inform customer care immediately of this issue so that it can be return back to us, and we will arrange for return shipping. Products returned must be unused, unworn, unwashed and undamaged by you.
Return of products will be accepted only if they are returned in their original packaging and within 7 days of its Delivery (within 7 days of Receiving your order). We will arrange for a return pick-up of your order and the courier shall pick it within 72 hours of your request. Please bear in mind it may take 2-7 working days for the product to reach back to our order processing centre.
Please note that we do not accept returns or exchanges on items valued at Rs. 500 or less.
How to Return
- Please call our customer care at +91 22 40174601 between MON-SAT: 10:00 - 18:00 or else, mail us at firstname.lastname@example.org and obtain a return reference no. and we shall have the parcel picked within 24-72 working hours.
- All items to be returned must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box as well and returned) and should not be broken or tampered with.
- Ensure order number is correctly written on the return label/ etc.
- Package the item in its original packaging, we request you to place the box in further protective packaging to ensure there is no damage in shipping the goods.
How to Return The following EXCEPTIONS and RULES apply to this Policy:
A. The list of items wherein returns, or exchange is strictly not supported includes:
Swimsuits, Lingerie (inner wear), socks, and Wrist-Bands.
B. Also note that any damage caused due to neglect, improper usage or application will not be covered under our Returns Policy